AI won’t replace HR—it will redefine the work HR leads. ADP’s 2026 HR Trends Guide points to four converging shifts: the move from roles to skills; the mainstreaming of generative and agentic AI; expanding pay transparency and multijurisdictional compliance; and a deepening HR–IT alliance.
This data layer gives executives an objective baseline for change management. You can test message design, appointment windows, or coverage scripts and see the downstream impact on no-show rate, slot utilization, and payment completion.
