Resources for Communicators and Leaders

AI doesn’t stall because models are weak; it stalls because people feel exposed. That is the central message from a new global report by Infosys and MIT Technology Review Insights: 83% of leaders say psychological safety measurably affects AI success, and 84% link it to business outcomes.

AI is everywhere in the comms workflow—speech drafts, FAQs, research summaries, stakeholder analysis, even early scenario planning. Yet many enterprises haven’t spelled out decision rights or accountability. That gap creates risk: inconsistent tone, “model drift” on values, unclear approval chains, and slower crisis response.

BCG’s 2025 Black Friday Study signals a broader shift in how people process information and make decisions. With nearly half of consumers using GenAI to compare options and evaluate credibility, leaders must adapt communication strategies to meet rising expectations for clarity, simplicity, and trust.

Holiday stress is at a breaking point, but the best leaders know how to turn chaos into clarity. From precise recognition to smart scheduling, this AdvoCast Resource unpacks what managers can do—right now—to protect trust and team wellbeing, following the Human Impact Blueprint™ principles.

AI won’t replace HR—it will redefine the work HR leads. ADP’s 2026 HR Trends Guide points to four converging shifts: the move from roles to skills; the mainstreaming of generative and agentic AI; expanding pay transparency and multijurisdictional compliance; and a deepening HR–IT alliance.

Brazil’s distributed teams benefit from concise, repeatable channels. Internal podcasting gives leaders a human voice, creates a searchable archive, and travels well on mobile. Keep it simple.

The study surveyed 218 senior business leaders plus 50 communications leaders across the U.S. and Europe, in partnership with Mike Klein and Censuswide.

The 2026 Culture Report does not stop at diagnosis. It also offers playbooks for rebuilding emotional wellbeing in the workplace.

Perhaps most importantly, the report exposes a gap between communicators and CEOs. While communicators focus on analytics, content creation, and influencer management, CEOs prioritize sustainable growth, agility in responding to market shifts, and revenue generation.

For executives, the implication is straightforward: internal communication can be measured, refined, and improved. Trust and engagement grow when leaders use data to guide strategy and when communicators apply those insights consistently.

KnowBe4, a leader in cybersecurity and human risk management, has released its Q2 2025 Phishing Simulation Roundup—and the findings reveal that employees continue to be most vulnerable when phishing emails appear to come from trusted internal sources.

"we can ensure that exciting innovation is also supported by personal relationships and human connection, which we believe will allow us to continue delivering exceptional experiences for all of our partners across the workforce solutions landscape." - Simon Curtis, Chief Digital Officer