AI won’t replace HR—it will redefine the work HR leads. ADP’s 2026 HR Trends Guide points to four converging shifts: the move from roles to skills; the mainstreaming of generative and agentic AI; expanding pay transparency and multijurisdictional compliance; and a deepening HR–IT alliance.
Perhaps most importantly, the report exposes a gap between communicators and CEOs. While communicators focus on analytics, content creation, and influencer management, CEOs prioritize sustainable growth, agility in responding to market shifts, and revenue generation.